Feel better No Matter
Where You Live

Online physiotherapy for rural areas and busy lives

How it works

If you have low back pain that is ongoing for more than 3 months

If you have a diagnosis or a suspicion of hip or knee osteoarthritis

This service might be right for you!

  • On this service we will have a free of charge 15’ video call to virtually meet and discuss if online physiotherapy is your thing.

    Besides answering to any questions you may have about PhysioKnoWalls we will make sure you understand completely how the process works.

  • Here we conduct an initial assessment taking your full history and checking if your are eligible for online physiotherapy. If you need a referral to a doctor or a face to face physio we can write a report for you.

    The duration of the consultation is 45’ to 1 hour depending on the complexity of the issue. At this time you and your physiotherapist will co-design a personalised rehabilitation plan to meet your needs.

  • After 1 week of supported self management rehabilitation via the Physitrack platform it is time to discuss your progress in detail.

    That entails your successes, your worries and a potential setback. Also we will make sure if online physio is still appropriate and safe for you and aligns with your daily life and needs.

Online physiotherapy works for people with:

Non-specific low back pain

(Suso-Marti et al., 2021)

Hip or knee osteoarthritis

(Xiang et al., 2024)

Based on high quality evidence

People that already used it

  • Testimonial from K Koukouvitaki

    Online physiotherapy worked for me even better than traditional physiotherapy!The online assessment by the well qualified therapist was accurate and led to the right treatment plan that was provided by a very useful application. Among the pros of the online experience is keeping record of your progress and instant feedback sharing. Highly recommended!


  • Testimonial from G Kyriazis

    The experience was different from the direct contact one has when working with a physiotherapist. However, in every problem, the question that arose during the exercises was immediate and Harris' intervention was effective.

  • Testimonial from S Sapounakis

    I really appreciated the flexibility of the remote sessions as I always had to take a day of work to go to a physio appointment. Harris is very knowledgeable and friendly professional, and provided a great service. Also the app was really easy to use and felt more engaging as Harris could leave feedback for my exercises instantly and I could then improve or adjust if I was doing something wrong or if it was uncomfortable. Would definitely recommend it to anyone.

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 FAQs

  • Online physiotherapy works by connecting you with a qualified physiotherapist via video consultations, where we assess your condition, provide personalized treatment plans using a remote rehabilitation platform called Physitrack, and guide you through exercises to help you manage and improve your health from anywhere you are.

  • To estimate the results of online physiotherapy depends on how complex is your issue and how much your are intended to work actively towards your road to recovery. Usually people start to feel better after 3-4 weeks but in order to see significant improvements it would take about 6-8 weeks.

  • You’ll need a device with a camera and microphone (such as a smartphone, tablet, or computer), a stable internet connection, and enough space to move around for exercises.

  • Self-management involves taking an active role in your rehabilitation by following a personalized treatment plan, including exercises, lifestyle changes, and pain management strategies. Throughout your journey, you'll receive support from your physiotherapist through virtual check-ins (in-app chat function and video call follow ups), guidance, and adjustments to your plan to ensure you stay on track and make progress.

  • Physitrack is a digital platform that allows physiotherapists to create personalized exercise programs, track patient progress, and provide educational and practical resources, helping patients manage their rehabilitation remotely with the support of professional guidance.

  • Yes, your personal information is safe with our online physiotherapy clinic. We use secure, encrypted platforms like Cliniko and Physitrack that abide strictly on GDPR rules to protect your data, ensuring it is confidential and compliant with privacy regulations.

  • The frequency of virtual appointments depends the state of your condition and treatment plan. Typically, you'll attend sessions more frequently at the start of your rehabilitation, such as once a week, and then transition to less frequent visits as you progress. Your physiotherapist will tailor the schedule based on your needs and goals.

  • Non-specific chronic low back pain refers to long-lasting back pain that exists for more than 3 months and doesn’t have a clear, identifiable cause such as injury, disease, or a specific medical condition. It could be linked to psychosocial aspects of the human being, lumbar structures like intervertebral disc or facet joint pathology and may require a combination of treatments like physiotherapy, exercise, and lifestyle changes, etc (Maher, Underwood & Buchbinder, 2017).

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